Effective Date: 30th June 2025
At Satouree (“we”, “our”, or “us”), accessible from www.satouree.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our site.
1. Information We Collect
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party gateways like Razorpay, Stripe, etc.)
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referral source
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates and shipping notifications
- Respond to your inquiries or customer service requests
- Improve our website, products, and services
- Personalize your shopping experience
- Send marketing emails (only with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Delivery partners, payment gateways, and customer support tools who help us operate our business.
- Legal Authorities: When required by law or to protect our legal rights.
- Analytics and Marketing Tools: Such as Google Analytics or Meta Pixel, for performance tracking and advertising.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your shopping cart
- Understand user behavior
- Improve user experience
- Deliver targeted ads
You can manage cookie settings through your browser.
5. Payment Processing
All payments are processed via secure third-party gateways. We do not store or have access to your complete payment information such as credit/debit card numbers.
6. Data Retention
We retain your data for as long as needed to fulfill the purposes described in this policy, including legal and accounting requirements.
7. Your Rights
Depending on your location, you may have rights to:
- Access or correct your data
- Delete your personal information
- Opt out of marketing communications
- Withdraw consent at any time
To exercise your rights, please contact us at: [your email address]
8. International Users
If you are accessing our site from outside India, please be aware that your data may be transferred to and processed in India. We take appropriate measures to protect your data in compliance with global privacy laws like GDPR.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Satouree
Email: triple7impex@gmail.com
Phone: +91 – 7738693699
Website: www.satouree.com