Shipping & Delivery Policy
At Satouree, we’re committed to delivering authentic Indian products to your doorstep with care and efficiency. Please read the details below to understand our shipping process.
📍 Shipping Locations
We currently ship across India and to selected international destinations. If your country isn’t available at checkout, feel free to contact us for a custom quote.
⏱️ Processing Time
- In-stock items: Dispatched within 5-7 business days.
- Customized or Made-to-Order products: Processing time vary as per volume of the requirement.
Once your order is processed, you will receive a shipment confirmation with tracking details.
🚚 Shipping Time & Rates
🇮🇳 Domestic Shipping (India):
- Standard Delivery: 3–7 business days
- Shipping Charges: Shown at checkout based on your location and cart value
- Free Shipping: On orders above ₹999
🌍 International Shipping:
- Estimated Delivery: 7–15 business days (varies by country)
- Charges: Calculated at checkout
- Duties & Taxes: Customers are responsible for any applicable import duties or customs fees in their country
🔎 Order Tracking
You’ll receive a tracking link via email or SMS as soon as your order is shipped. You can use this to monitor your delivery status in real time.
⚠️ Delays & Disruptions
Although we strive to meet delivery timelines, delays may occur due to high volumes, weather conditions, or courier issues. We will keep you updated in such cases.
🏷️ Incorrect or Incomplete Addresses
Please make sure your shipping details are accurate. Satouree is not responsible for delays or losses caused by incorrect address input.
💬 Need Help?
For any questions regarding your shipment, feel free to reach out:
📧 Email: triple7impex@gmail.com
We’re happy to assist you with your order.